Unlimited / Unmetered Policy

The Unlimited/Unmetered Policy is an agreement between SparkShift and you. This policy sets forth the terms and conditions for the use of any products and services provided by SparkShift that are advertised as "unlimited" or "unmetered." Please read carefully to ensure you understand our terms before purchasing any of our products or services.

Shared Hosting Limitations

For Shared Hosting (Shared, Cloud, WordPress), the following limitations apply:

  • Maximum cPanel storage limit is 50GB, including SQL databases and email accounts.
  • We do not allow the use of storage for backups, movie download sites, software download sites, or any file storage such as movies, zip files, and backups. Our unlimited hosting is strictly for hosting website files such as HTML, PHP, or other related site files.
  • Storage limit may not apply if you are on our highest plan, but it is still not for unlimited online storage, videos, images, audio, games, installers, backups, or archiving.

Reseller Hosting Limitations

For Reseller Hosting, the following limitations apply:

  • Maximum per cPanel account is 20GB, including SQL databases and email accounts.
  • We do not allow the use of storage for backups, movie download sites, software download sites, or any file storage such as movies, zip files, and backups. Our unlimited hosting is strictly for hosting website files such as HTML, PHP, or other related site files.
  • If any account abuses CPU usage or engages in DDoS attacks, we reserve the right to suspend or terminate the account. We provide a backup before termination. If any user exceeds usage limits, we send 3 warnings with a 48-hour resolution time. If unresolved, the account is suspended with an additional 24 hours to resolve the issue before termination, at which point no backup will be provided.

Bandwidth Usage

We do not set any bandwidth limits on any account. However, if users engage in illegal activities such as downloading files, using the account as a browser proxy, or any other inappropriate use of bandwidth, we will suspend the account. Reactivation fees are $3 for the first suspension, $8 for the second, and termination on the third violation.

CPU, RAM, IO, EP Usage

Different plans have different resource limits. If your website exceeds these limits more than 5 times in one day, it is mandatory to upgrade your account. Failure to upgrade will result in the cancellation of your subscription, with a refund provided after deducting the usage days amount.

SQL Database

Accounts with excessive database sizes (over 1 GB) may negatively affect server performance. We may request that database sizes be reduced to ensure proper performance or disable the account. Multiple databases can be created, but each should not exceed 1 GB.

Email Account

Each email account is limited to a maximum storage size of 5GB. Accounts exceeding this limit may negatively impact server performance. We may request that email storage be reduced to ensure proper performance or disable the account if the limit is exceeded.

Reseller Unlimited Account

In the SparkShift.Host Reseller Unlimited plan, you can create up to 800 cPanel accounts. If you exceed 800+ cPanel accounts, additional charges will apply.

Unlimited File Transfer

SparkShift does not set any limits on the amount of visitor traffic a website can receive or on the amount of content a hosting subscriber can upload to their website in a given month. There are no additional fees for increased bandwidth usage, as long as the use complies with these terms. However, SparkShift reserves the right to limit processor time, bandwidth, processes, or memory to prevent negative impacts on other hosting subscribers.

What "Unlimited" means

Unlimited Disk Space/Bandwidth/Website Plans means that we do not set a limit on the amount of bandwidth, websites, or disk space you may use for the normal operation of a personal or small business website, provided it complies with this agreement. If your service usage or content poses a risk to the stability, performance, or uptime of our servers or other infrastructure, you may be required to upgrade to a VPS, or we may take action to restrict your resource usage.

What "Unlimited" DOES NOT mean

SparkShift employs mechanisms to protect its hosting subscribers and systems from abuse. Our "Unlimited" hosting is not intended for single or few hosting subscribers to unfairly impact the experience of other subscribers. Our service is designed for small and medium-sized businesses, not for large enterprises or non-typical applications better suited to a VPS or dedicated server. We place automated safeguards to prevent any website from adversely impacting the system until we can evaluate the resource needs.

Last Update On 19th-May-2024